You must be at least 21 years old (or 25 for premium/luxury cars), hold a valid driving license (UAE or international), and have a valid Emirates ID or visit visa.

For residents: Emirates ID, valid UAE driving license.
For tourists: Passport, visit visa, home country driving license + IDP (if applicable).

Yes, unless you’re from an IDP-exempt country (e.g. USA, UK, Germany, Canada, Australia, etc.).

You will be responsible for all traffic fines, black points, and any legal consequences. Violations are auto-reported via RTA systems and billed to the renter.

Off-road driving is strictly prohibited unless specifically permitted in the contract and the vehicle is 4×4 certified. Damages from unauthorized off-roading are not covered.

Yes. UAE has zero tolerance for alcohol while driving. Also, using a mobile phone without a hands-free device is strictly prohibited and results in heavy fines.

Only if the additional driver is registered in the rental agreement with valid documentation. Unauthorized drivers void insurance.

Call emergency services (999) and inform the rental provider immediately. A police report is mandatory for any insurance claim.

No. Towing, vehicle modification, or removing seats is strictly not allowed under any condition.

Delays of over 1 hour may result in additional day charges. Late returns should be communicated in advance.

Yes, subject to prior approval and a relocation fee depending on distance and city.

The car is rented with a specific fuel level and must be returned with the same. Fuel charges apply otherwise.

Yes, with prior approval and special insurance documentation. Border crossing without approval is illegal.

No. Salik tolls and paid parking charges are billed separately after the trip.

Basic insurance is included. You may opt for Comprehensive or CDW (Collision Damage Waiver) at an extra cost for enhanced coverage.

A police report is required. Liability depends on the insurance coverage chosen. Damage due to negligence may not be covered.

Yes, a credit card in the renter’s name is mandatory for holding the security deposit (refundable).